MOKWHEEL and its affiliates and subsidiaries (collectively “MOKWHEEL,” “us,” “our,” or “we”) are responsible for your information, and this Privacy Notice constitutes an agreement between you and MOKWHEEL. This Privacy Policy applies when you use our site (the “Site) and Services that link to this Privacy Policy (collectively, our “Services”).
At MOKWHEEL, your privacy is our priority and we maintain strict standards and procedures designed to prevent misuse of your information. We encourage you to read this privacy notice (the “Privacy Policy”) carefully to understand the information we collect and how we use it. When you visit and use our Website (the "Website"), you acknowledge that you have read and understood this Privacy Policy that you agree to our processing activities.
How do we collect your information?
This Privacy Notice explains how MOKWHEEL collects, protects, uses, and discloses information when you:
1. Access any page of our websites;
2. Register the account on our websites;
3. Participate in a promotion or other website features;
4. Provide your ratings and review of products as a customer;
5. Participate in our research survey or testing;
6. Provided the information to us on our official account of any social platform;
7. Make requests or comments through our 'Contact Us' page.
Why do we get information?
Most of the personal information we collected is provided directly by you for the following reasons:
1.You have purchased a product directly from us.
2.You participate in our product review or research.
3.You registered an account on our websites.
4.You have contacted us for advice as you are interested in purchasing one of our products.
5.You subscribed to our email for the promotion or reminding.
6.You contacted our customer support and request assistance.
7.Third parties who have obtained your consent to share your data.
What information do we collect from you?
1. During the registration process, you must provide us with a password, your name, and a valid email address, etc. It is your responsibility to keep your password strictly confidential.
2. Your internet protocol (IP address), login data, browser type, and version, time zone setting and country location, browser plug-in types, operating system, and platform.
3. Your equipment, browsing actions.
4. MOKWHEEL DO NOT collect or maintain any payment information. When you provide payment information on our site, it will be submitted through Shopify's/Stripe’s/Paypal’s payment portal. All payment information and transactions are governed by Shopify's/Stripe’s/Paypal’s Privacy Policy and Terms of use.
5. If you contact our Customer Service, your call, email, or chat may be recorded /stored for quality and training purposes.
6. If you provide feedback through our post-contact survey or product reviewing, your results will be stored to help improve our Services.
7. If you subscribe to our marketing communications without purchasing a product, we will only collect your email address. We may use your email address for additional advertising purposes with our partners.
How do we use/share the information?
1. Your information will be stored on our internal systems and our website simply verifies you as a customer of MOKWHEEL.
WE DO NOT SELL, TRADE, OR OTHERWISE TRANSFER TO OUTSIDE PARTIES YOUR PERSONALLY IDENTIFIABLE INFORMATION.
2. To send newsletters and offers/ promotions to you.
3. To analyze preferences, trends, and statistics.
4. To improve the products or design and Content of our site.
5. To contact you for updates regarding the status of your inquiry or order.
6. To solve your request
7. Service providers may also access your personal information while they providing Services. However, we require all Service providers to maintain confidentiality to ensure the security of your personal information.
8. For Legal Compliance. We may disclose your personal information when we for the following reason:
9. Comply with the law.
10.Protect our or our users’ rights, property or safety.
11.Protect our users from fraud, abuse, or illegal use of our website.
Security
The safety and security of your personal information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information over the internet is not 100% secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through our Services. We are not responsible for circumvention of any privacy settings or security measures contained on the Site or for actions of third parties.
