Helmets FAQs
What types of e-bike helmets does Mokwheel offer?
Mokwheel offers two e-bike helmets: Helmet 1.0 and Helmet 2.0. Both feature a PC shell, EPS foam, ventilation, and an LED safety light. They are suitable for daily commuting and city riding, allowing riders to choose based on personal preference and fit.
What head size fits Mokwheel e-bike helmets?
Both Mokwheel Helmet 1.0 and Helmet 2.0 fit head circumferences of 52–57 cm (approximately 20.5–22.4 inches). Measure around your head just above your eyebrows before purchasing. The helmet should fit securely and comfortably without excessive movement or blocking your vision.
What materials are Mokwheel e-bike helmets made of?
Mokwheel e-bike helmets feature a durable, high-density PC shell and impact-absorbing EPS foam. Ventilation openings and a moisture-wicking liner help improve airflow and comfort during everyday rides.
Do Mokwheel e-bike helmets have LED safety lights?
Yes. Both Mokwheel Helmet 1.0 and Helmet 2.0 feature LED safety lights to help improve rider visibility at night or in low-light conditions. The LED light is an additional visibility feature and should be used alongside appropriate bike headlights and taillights.
What after-sales support is available for Mokwheel e-bike helmets?
Mokwheel e-bike accessories come with a 30-day warranty covering manufacturing defects, excluding misuse or accidental damage. If you experience a product quality issue, contact our customer support team for assistance. For full warranty and return conditions, please review our after-sales policies.
