Racks FAQs
What types of e-bike rear racks does Mokwheel offer?
Mokwheel offers e-bike rear racks with convenient quick-release designs. They provide additional cargo space for bike bags, groceries, and everyday essentials, making it easier to carry items during your rides.
Which Mokwheel e-bikes are compatible with the rear racks?
Mokwheel offers model-specific rear racks for the Obsidian, Obsidian ST, Obsidian 2.0, Onyx, and Onyx ST. Mounting designs may vary, so make sure you select the rear rack designed for your specific e-bike model.
How much weight can Mokwheel e-bike rear racks carry?
Mokwheel rear racks for the Obsidian and Onyx series support approximately 55 lbs (25 kg). They provide extra carrying capacity for everyday essentials and riding gear. Always stay within the rack's and bike's rated weight limits.
What should I consider when using a Mokwheel e-bike rear rack?
Before riding, make sure the rear rack is securely installed and the load is evenly distributed. Avoid exceeding the weight limit, and secure your cargo so it does not interfere with the wheels, brakes, or steering.
What after-sales support is available for Mokwheel e-bike rear racks?
Mokwheel e-bike accessories come with a 30-day warranty covering manufacturing defects, excluding misuse or accidental damage. If you experience a product quality issue, contact our customer support team for assistance. For full warranty and return conditions, please review our after-sales policies.
