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Guides

New Owner's Guide

Thanks for choosing Mokwheel bikes!
Please select the model below:

MESA CITY

To get started, watch our installation video below. Then click on the heading below to learn more about how to use each function and enjoy your bike!

  • Key Function

    Key Function

    Key operation includes short press, press and hold, and press and holds a combination of keys. The short press is used for quick/frequent setting adjustment, details are as described below.

    Turn On/Off

    1.Press and hold M to turn on/off the Ebike. Hold down the M key to switch between Mode/On & Off status. Long press is also used for setting parameters.

    Function

    2.With the Ebike switched on, short press M to switch the display to the multi-function data display page.

    3.Press "updown" to shift gear level when riding the Ebike.

    Horn Key

    4.Press the horn key with the Ebike switched on (a horn sound will occur).

    Headlight

    5.Press the headlight key to turn on the headlight with Ebike switched on. Press the key again to turn off the headlight.

    Horn Key

    6.Press and hold both to switch the displayed speed unit.

    7.Walk cruise mode: 6Km/h is set as walk cruise mode, with Ebike switched on, the Ebike will remain still. Press and hold , 6km/h walk cruise mode will be activated.

    8.Manual mode setting: press and hold to set the current speed as current riding mode.

    9.Under the P16 sub-menu, press and hold for 5 seconds to reset the odometer.

  • LCD Odometer Display

    1. Description of Functions

     Display Function Speed, power-assisted gear level, battery power, total mileage, single ride mileage, single riding time, error code.

    2. Description of Display Contents

    All displayed contents (appear within 1 second of turning on Ebikes)

    2. Press and hold MODE to turn on the bike.

    3. This will activate the front headlight, the taillight, the brake light (when a brake lever is squeezed), and the LCD display backlight.

    1. Battery power display

    2. Multi-functional display area
    Total mileage ODO, single mileage TRIPA, single mileage TRIPB, current-voltage VOL, operating current CUR, remaining mileage RM, single riding time TM.

    3. Power-assisted system
    0-9 gears levels: generally speaking there are third gear, fifth gear, ninth gear to choose from (for some MokWheel Ebike models, 6km/h gear level is displayed as P)

    4. Ebike gear mode
    Walk Cruise mode, Auto mode, Manual mode (manual mode normally is not on display).

    5. Speed display
    Current speed (SPEED), maximum speed (MAX), average speed (AVG), unit (mph), the km/h meter calculate the actual speed based on the wheel diameter and signal data.

    6. Ebike status Error code
    Error

  • Parameter Setting

    Press and hold both to enter the parameter setting page.

    Under the Setting sub-menu, short press or to adjust the value/unit. After modification, the parameter will flash.

    After confirming the set parameter:

    1. A. Press and hold until the parameter stops flashing to save the set parameter.
    B. Short press to switch to the next parameter as well as save the just set parameter.

    2. Press both to exit the Setting page and save the set parameter. If you fail to do so, the modified settings will be automatically saved and the system will exit the Setting page after 10 seconds.

    Please note: some displayed contents of the product you receive from MokWheel may differ from the manual due to product upgrades, however, this will not affect your use of the product.

  • Safety instruction

    1. Ensure the Ebike fits you properly before first use. You may lose control or fall if your Ebike is too big or too small.

    2. Ensure correct tightening and setup is performed on your Ebike before use and conduct regular check-ups. Failure to confirm proper installation compatibility, proper operation, or maintenance of any component or accessory can result in serious injury or death.

    3. Always Wear A Helmet. Helmets significantly reduce the number and head injuries. Always wear a helmet that complies with your state laws when riding your MokWheel Ebike. Failure to wear a helmet when riding may result in serious injury or death. Check with your local authorities for requirements in your community.

    4. Make yourself more visible by wearing bright reflective clothing. Keep your reflectors clean and properly aligned. Use head and tail lights in reduced lighting conditions. Wear sturdy shoes and eye protection. Also, check your state laws concerning other protective gear that may be required when riding your MokWheel Ebike.

    5. As Ebikes are heavier and faster than ordinary bicycles, you need to be extra careful and careful when riding.

    6. Ride Within Your Limits. Take it slow until you are familiar with the riding conditions, as traction can be greatly reduced and brakes become less effective. Never ride faster than conditions warrant or beyond your riding abilities. Remember that alcohol, drugs, fatigue, and inattention can significantly reduce your ability to make good judgments and ride safely.

    7. Keep Your E-Bike In Safe Condition. For your safety and enjoyment, and to ensure a long life for your MokWheel E-Bike, inspect and maintain your E-Bike regularly. Follow the inspection and maintenance guidelines throughout this manual. Check critical safety equipment before each and every ride.

    8. Ensure handlebar grips are not damaged and are properly installed. Loose or damaged grips can cause you to lose control and fall down.

    9. You should check the operation of the brake suppressor switch before each ride. The brake system is equipped with a suppressor that shuts off the power to the motor whenever the brake is engaged. Check the correct operation of the brake switch before riding the Ebike.

    10. You must understand the operation of the twisting accelerator and pedal boost sensor before use, and pay full attention to riding at a speed suitable for the use area and user experience level during use. Always use the lowest level of assistance until you are satisfied with the bike and have the confidence to control the power.

    11. Failure to properly charge, store or use your battery will void the warranty and may cause dangerous situations.

    12. Be extra careful when riding in wet conditions. Feet or hands may slip and fall in a damp environment, resulting in death or serious injury due to the fall.

    13. After any incident, you must consider your Ebike is unsafe to ride until you consult with a certified Ebike mechanic for a comprehensive inspection.

    14. Ebike and Ebike parts have strength and integrity limitations and extreme riding should not be performed or you risk damaging the components or becoming seriously injured or killed.

    15. Engaging in extreme riding is extremely dangerous and should be avoided. Although many articles and advertisements depict extreme riding, this is not recommended nor permitted, and you can be seriously injured or killed if you perform extreme riding.

    16. Off-road riding requires close attention and specific skills and presents variable conditions and hazards which accompany the conditions. Wear appropriate safety gear and do not ride alone in remote areas. Check local rules and regulations if off-road riding is allowed.

    17. Do not use this product with standard bicycle trailers, stands, or bike racks. Contact MokWheel to check if your equipment will work with the Ebike. Any after-sales changes to your MokWheel Ebike that are not expressly approved by MokWheel may invalidate the warranty and cause an unsafe riding experience.

    18. It is your responsibility to familiarize yourself with the laws and requirements of the operation of this product in the areas where you ride.

    19. Ensure that you comprehend all instructions and safety notices/warnings.

  • Safety Checklist

    NOTICE: Before every ride, it is important to carry out the following safety checks.

To get started, watch our installation video below. Then click on the heading below to learn more about how to use each function and enjoy your bike!

  • Key Function

    Key Function

    Key operation includes short press, press and hold, and press and holds a combination of keys. The short press is used for quick/frequent setting adjustment, details are as described below.

    1.Press and hold M to turn on/off the Ebike. Hold down the M key to switch between Mode/On & Off status. Long press is also used for setting parameters.

    2.With the Ebike switched on, short press M to switch the display to the multi-function data display page.

    3.Press "updown" to shift gear level when riding the Ebike.

    4.Press the horn key with the Ebike switched on (a horn sound will occur).

    5.Press the headlight key to turn on the headlight with Ebike switched on. Press the key again to turn off the headlight.

    6.Press and hold both to switch the displayed speed unit.

    7.Walk cruise mode: 6Km/h is set as walk cruise mode, with Ebike switched on, the Ebike will remain still. Press and hold , 6km/h walk cruise mode will be activated.

    8.Manual mode setting: press and hold to set the current speed as current riding mode.

    9.Under the P16 sub-menu, press and hold for 5 seconds to reset the odometer.

  • Turn ON the Headlight, Taillight, and LCD Display Backlight

    1. Angle your headlight slightly downward. The headlight should light up the ground and not blind oncoming traffic.

    3. This will activate the front headlight, the taillight, the brake light (when a brake lever is squeezed), and the LCD display backlight.

To get started, watch our Safety video below to learn some tips for a safe ride, then click on a heading below to learn more about how to use and enjoy your bike!

  • Turn the Bike ON or OFF

    Turn ON the Bike

    1. Always check that the battery is securely locked to the battery mounting tray before riding.

    2. Turn on the electrical system. Locate the three-button display remote on the left side of the handlebar. Press and hold the MODE button for about 2 seconds, until the LCD display turns on.

    Turn OFF the Bike

    1. Turn off the electrical system. Press and hold the MODE button on the display remote for about 2 seconds until the LCD display turns off.

To get started, watch our Safety video below to learn some tips for a safe ride, then click on a heading below to learn more about how to use and enjoy your bike!

  • Turn ON the Headlight, Taillight, and LCD Display Backlight

    1. Angle your headlight slightly downward. The headlight should light up the ground and not blind oncoming traffic.

    2. Press and hold MODE to turn on the bike.

    3. This will activate the front headlight, the taillight, the brake light (when a brake lever is squeezed), and the LCD display backlight.

    4. Squeeze a brake lever to test the taillight. Always test the taillight before riding in limited visibility conditions.

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